Terms & Conditions – Rangrezah
🔐 Privacy Policy – Rangrezah
1. Introduction
At Rangrezah, your privacy is not just important — it’s a promise. This policy explains how we collect, use, and safeguard your information when you visit our website or shop with us.
By using our site, you agree to the terms of this Privacy Policy.
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2. Information We Collect
When you browse our website or place an order, we may collect the following information:
Your name, address, contact number, and email ID
Payment details (securely handled by payment gateways)
Device information like IP address, browser type, time zone, etc.
Purchase history and preferences
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3. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Improve our website and shopping experience
Send you order updates, offers, and brand news (only if you opt-in)
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4. Information Sharing
We do not sell or rent your personal data to third parties. We only share your data with:
Trusted payment gateways (e.g., Razorpay, Shopify Payments, Cash Free)
Logistics and courier partners
Shopify and related apps, only for business operations
All partners are required to protect your data under strict compliance.
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5. Cookies & Tracking
We use cookies to:
Keep you logged in during your session
Analyze traffic and improve the user experience
Remember your cart, preferences, and visits
You can control or disable cookies from your browser settings.
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6. Data Protection
Your information is securely stored on Shopify’s protected servers. All transactions are encrypted via SSL (Secure Socket Layer) and processed through certified gateways.
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7. Your Rights
You have the right to:
Access, update, or delete your personal data
Opt-out of marketing emails at any time
Request details of what information we hold about you
For any such requests, contact us at: therangrezah@gmail.com
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8. Changes to This Policy
We may update this Privacy Policy as needed. All changes will be posted on this page with an updated "Last Modified" date.
Last Modified: 18 July 2025
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9. Contact Us
For any privacy concerns, contact us at:
📧 Email: therangrezah@gmail.com
📍 Jaipur, Rajasthan, India
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📜 Terms & Conditions – Rangrezah
1. General
Welcome to Rangrezah! These Terms & Conditions govern your access to and use of our website and services. By shopping with us, you agree to comply with all terms mentioned here.
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2. Products & Orders
All our products are handcrafted and may have slight variations — that’s the beauty of handmade work.
Prices are subject to change without prior notice.
We reserve the right to cancel any suspicious or fraudulent order.
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3. Payment
We accept online payments via secure gateways and also offer Cash on Delivery (COD) on select locations.
Full payment must be received before order dispatch.
We do not store your card or banking information.
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4. Shipping & Delivery
Orders are dispatched within 1–3 business days.
Delivery usually takes 5–7 working days depending on your pin code.
In case of delay due to unforeseen reasons (weather, strikes, etc.), we will notify you.
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5. Return & Refund Policy
Returns are accepted within 7 days of delivery if:
The product is damaged, defective, or incorrect.
It is unused and in original packaging.
Customized or used items are not eligible for return.
Refunds will be processed after inspection and may take 5–7 business days.
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6. Intellectual Property
All content on Rangrezah (images, text, designs, logo, product names) is the intellectual property of Rangrezah. Reproduction or copying is strictly prohibited.
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7. Limitation of Liability
We are not liable for:
Delays caused by third-party shipping companies
Incorrect address entered by customers